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  • Booking cancellation and refunds
    • 100% refund until 24 hours after the reservation was booked. • 100% refund until 14 days before check-in. *All cancellation policies expire at check-in. If a booking is 100% refundable, Star Base Nights will refund the amount you paid, excluding credit card processing fees.*
  • Product returns and refunds
    All purchases are final. If your product arrives damaged, you can return it for a refund. Please note, a 25% restocking fee will apply for such returns.
  • Terms and conditions
    Terms and Conditions for Star Base Nights, LLC Welcome to Star Base Nights, LLC’s website. By accessing or using the Site, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not access or use the Site. Use of Site Star Base Nights, LLC hereby grants you a limited, non-exclusive, non-transferable license to access and use the Site for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Site. You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations. Intellectual Property The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Star Base Nights, LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Privacy Policy Please review our Privacy Policy, which also governs your use of the Site, to understand our practices. Disclaimer of Warranties The Site and its contents are provided "as is" without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the Site. Star Base Nights, LLC disclaims all warranties, express or implied, including without limitation, those of merchantability, fitness for a particular purpose, and non-infringement or arising from a course of dealing, usage, or trade practice. Limitation of Liability Star Base Nights, LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site. In no event shall Star Base Nights, LLC be liable for any damages in excess of the amount paid by you, if any, for accessing the Site. Indemnification You agree to indemnify, defend, and hold harmless Star Base Nights, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site. Termination Star Base Nights, LLC may terminate your access to all or any part of the Site at any time, with or without cause, with or without notice, effective immediately. Governing Law and Jurisdiction These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Site shall be instituted in a state or federal court in San Francisco County, California. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding. Entire Agreement These Terms and the Privacy Policy constitute the entire agreement between you and Star Base Nights, LLC regarding the use of the Site. Contact Us If you have any questions or comments about these Terms or the Site, please contact us at hello@starbasenights.com
  • Privacy policy
    At Star Base Nights, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services. ​ Collection of Personal Information We may collect personal information from you when you use our services or interact with us, including your name, address, email address, phone number, social security number, and payment information. ​ Use of Personal Information We use your personal information to provide and improve our services, communicate with you, and comply with legal obligations. We may also use your information to personalize your experience and provide targeted advertising. ​ Disclosure of Personal Information We may disclose your personal information to our affiliates, service providers, and other third parties as necessary to provide and improve our services. We may also disclose your information as required by law, such as in response to a court order or subpoena. ​ Security of Personal Information We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee the security of your information transmitted through our services. Retention of Personal Information We retain your personal information for as long as necessary to provide our services and comply with legal obligations. ​ Your Rights You have the right to access, correct, or delete your personal information that we collect and maintain. You may also have the right to object to or restrict the processing of your personal information. ​ Updates to Privacy Policy We may update this Privacy Policy from time.
  • Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.

     

    All cancellation policies expire at check-in.

     

    If a booking is 100% refundable, Star Base Nights refunds the exact amount the guest paid, excluding credit card processing fees.

  • Terms and Conditions for Star Base Nights, LLC

    Welcome to Star Base Nights, LLC’s website. By accessing or using the Site, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not access or use the Site.

     

    1. Use of Site Star Base Nights, LLC hereby grants you a limited, non-exclusive, non-transferable license to access and use the Site for your personal use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Site. You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations.

    2. Intellectual Property The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Star Base Nights, LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

    3. Privacy Policy Please review our Privacy Policy, which also governs your use of the Site, to understand our practices.

    4. Disclaimer of Warranties The Site and its contents are provided "as is" without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the Site. Star Base Nights, LLC disclaims all warranties, express or implied, including without limitation, those of merchantability, fitness for a particular purpose, and non-infringement or arising from a course of dealing, usage, or trade practice.

    5. Limitation of Liability Star Base Nights, LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site. In no event shall Star Base Nights, LLC be liable for any damages in excess of the amount paid by you, if any, for accessing the Site.

    6. Indemnification You agree to indemnify, defend, and hold harmless Star Base Nights, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

    7. Termination Star Base Nights, LLC may terminate your access to all or any part of the Site at any time, with or without cause, with or without notice, effective immediately.

    8. Governing Law and Jurisdiction These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Site shall be instituted in a state or federal court in San Francisco County, California. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

    9. Entire Agreement These Terms and the Privacy Policy constitute the entire agreement between you and Star Base Nights, LLC regarding the use of the Site.

    10. Contact Us If you have any questions or comments about these Terms or the Site, please contact us at hello@starbasenights.com

  • At Star Base Nights, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services.

    Collection of Personal Information We may collect personal information from you when you use our services or interact with us, including your name, address, email address, phone number, social security number, and payment information.

    Use of Personal Information We use your personal information to provide and improve our services, communicate with you, and comply with legal obligations. We may also use your information to personalize your experience and provide targeted advertising.

    Disclosure of Personal Information We may disclose your personal information to our affiliates, service providers, and other third parties as necessary to provide and improve our services. We may also disclose your information as required by law, such as in response to a court order or subpoena.

    Security of Personal Information We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee the security of your information transmitted through our services.

    Retention of Personal Information We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

    Your Rights You have the right to access, correct, or delete your personal information that we collect and maintain. You may also have the right to object to or restrict the processing of your personal information.

    Updates to Privacy Policy We may update this Privacy Policy from time.

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